Shared Transaction Services Centre (STSC)

St Peter Port

Part of States of Guernsey, Policy and Resources Committee

Story

Created as part of the States of Guernsey Financial Transformation Programme alongside the implementation of the SAP system

The Shared Transaction Services Centre (STSC), informally known as The Hub, is a centralised shared services unit within the States of Guernsey. It delivers transactional and administrative services across all States departments, covering payroll and pensions, accounts payable and receivable, HR administration, master data management, insurance, recoveries and debt collection, and customer services.

Specialises in4

Each capability links to every business in the Baliwick that shares it.

HR advisory

Expert guidance on human resources, training, and people management.

From their website

HR Administration and Recruitment

Payroll services

Employee wage processing and submission, including temporary worker payrolling.

From their website

Payroll and Pensions Administration

Quick facts

Coverage
Bailiwick Wide
Industries served
Government

From their website

Original phrasing from their website — lines covered by a capability above appear within its card.

  • Accounts Payable (Vendor Services)
  • Accounts Receivable (Income Management)
  • Master Data Management
  • Insurance Programme
  • Recoveries and Debt Collection
  • Customer Services

Hours

Mon
8:45 AM – 4:30 PM
Tue
8:45 AM – 4:30 PM
Wed
8:45 AM – 4:30 PM
Thu
8:45 AM – 4:30 PM
Fri
8:45 AM – 4:30 PM
Sat
Closed
Sun
Closed

Contact

Address
Sir Charles Frossard House, La Charroterie, St Peter Port, Guernsey GY1 1FH

Compiled from public sources — mistakes are possible. If something here looks wrong, let us know.